Join our Team

JOIN OUR TEAM

At Inn From The Cold, we believe our people are our greatest strength. We’re dedicated to ending homelessness in our community by making a lasting, positive impact on the lives of those facing homelessness and financial hardship.

We’re always looking for passionate people to join our team—whether you’re in health, housing, community support, shelter services, or an essential role like admin, kitchen.

At Inn From The Cold, we’re committed to equality in the workplace and welcome applications from all qualified candidates.

Keep an eye on our careers page for the latest openings—we’d love to hear from you!

Facilities & Maintenance Coordinator

Position Type: Part-Time (approximately 20–25 hours per week)
Reports To: Executive Director
Works Closely With: Shelter Manager, Housing Manager, Inn Team Manager, Drop-By Manager
Location: Newmarket, ON (multi-site)

Position Summary

Inn From the Cold (IFTC) is seeking a Part-Time Facilities & Maintenance Coordinator to support the day-to-day upkeep, maintenance, and safe operation of its facilities, including a newly constructed multi-level shelter and transitional housing building (approximately 16,000 sq ft), two drop-by locations and multiple community-based housing locations under the Please Come Inn (PCI) program.

This is role is focused on routine maintenance, coordination of cleaning and seasonal services, responding to day-to-day building issues, and supporting staff with facility-related needs. The role works closely with external contractors and the commissioning agent for more technical building systems, while handling practical, on-the-ground facilities tasks internally.

Key Responsibilities

Day-to-Day Facilities & Maintenance

• Carry out regular walk-throughs of all sites to identify maintenance, safety, or cleanliness issues.
• Perform basic repairs and maintenance (e.g. light fixtures, minor plumbing fixes, hardware, touch-ups).
• Respond to day-to-day facilities issues and coordinate follow-up as needed.
• Maintain simple maintenance logs and track outstanding issues.

Cleaning, Waste & Seasonal Services (Coordination)

• Coordinate cleaning services and ensure spaces are ready for daily use.
• Order and restock basic cleaning and maintenance supplies.
• Oversee garbage, recycling, and organics areas and arrange bulk waste removal when required.
• Coordinate snow plowing, salting, and seasonal grounds maintenance, working with the Inn Team and external vendors.
• Support clean-ups during move-in, seasonal changeovers, or high-use periods.

New Building Support

• Support the transition into the new building by:
  • Tracking deficiencies and warranty items
  • Supporting pre-move-in and post-construction cleaning
  • Acting as the day-to-day facilities contact for staff.
• Work alongside the commissioning agent and contractors on more complex building systems, escalating issues as required.

Health, Safety & Security (Operational Support)

• Support basic fire safety and emergency readiness tasks (e.g. checking exits, extinguishers, lighting).
• Assist with key and fob management and basic access control.
• Flag safety concerns to management and support follow-up.
• Support and coordinate facilities-related inspections and follow-up, including those conducted by the Region and other regulatory bodies.

Vendors & Contractors

• Coordinate service calls with external vendors (HVAC, electrical, plumbing, waste, snow, etc.).
• Be on-site as needed during contractor visits.
• Ensure work areas are left safe and clean.

Qualifications & Experience

• 3–5 years’ experience in building maintenance, facilities support, or property operations.
• Hands-on maintenance experience strongly preferred.
• Experience in shelters, housing, community services, or similar environments is an asset.
• Comfortable working in active, client-serving environments.
• Practical problem-solver with good organizational skills.

Working Conditions

• Hands-on, on-site role with some physical activity required.
• Occasional availability outside regular hours for urgent issues.
• Exposure to cleaning products, waste areas, and light maintenance work.

Diversity & Accessibility

Inn From the Cold strives to foster a workplace that reflects the diversity of the community we serve and welcomes applications from all qualified candidates. Additionally, we are committed to developing an inclusive, barrier-free selection process and work environment. If you are contacted, please advise the hiring manager if you require any accommodation measures to ensure you will be interviewed in a fair and equitable manner. Information received relating to accommodation requests will be treated confidentially.